The resource tags (formerly known as attributes in Skedulo) are used to track specific job-related skills, certifications and licensing. When a job is raised that requires individual skills or certifications; those requirements can be matched to resources who possess those skills.
Tags are taken into consideration when using "Suggest" and "Optimize" to intelligently allocate resources to jobs.
Viewing and Adding Tags
Tags are created in the CRM as "Resource Tags."
Figure 1. A tag named blue card in Salesforce.
To find out which tags are linked to a resource, go to the resource list (in the "Resources Console") click on their name (to open their resource details), and select the "Tags" tab.
Once a resource tag has been created in the CRM (or via the "Data Table for Tags"), they can be linked to an individual by clicking "Add New Tag." Tags have an expiry date which indicates when the resource requires renewal or recertification.
Figure 2. Adding a tag to a resource.
Also, see Tags (Skills).
Click the small "x" next to the "Expiry Date" picker to remove the attribute.
Also, see Data Table: Tags.