Custom fields are used to add more information to the job, that is not available directly from the job's details.
Locating Custom Fields in Skedulo X
If custom fields have been added and mapped to the mobile app, they will display under the "Notes" in a section labeled "Other information."
Administrators with access to their CRM database will be able to configure custom fields, however, if you require more information don't hesitate to contact our customer service team.
Figure 1. A custom field in Skedulo X.
When Custom Fields are Required
Using admin settings, admins can configure specific custom fields as "required," i.e., they must be populated with data before the job can be completed. Marking the field as "required" will automatically make that field editable on Skedulo X mobile app.
If a custom field is marked as "required" (in the web app) and the resource tries to complete the job with that field empty, a notification will pop-up saying "There are incomplete fields, you must fill in all required fields before you can complete this job."
Tapping "Okay" will close the notification. In the job's details view the name of the "required" custom field will be highlighted with red text, stating that it is required before completing.
Figure 2. Skedulo X is notifying the resource that there is a custom field marked as required on the job.
Note: Marking custom fields as "required" is only available to Skedulo X users connected to the new web app.
Also, see Admin Settings: Custom Fields.