Admin Settings: General

Overview

This section allows admins to view and configure the general settings for the Skedulo web app.

Access

In the access section the following settings can be configured:

Restrict resources from logging into the web app.

When access restrictions are enabled, users solely assigned to the role of "resource" will not be able to log into the web app; instead "Sorry, authorized users only" will be displayed.

Roles are assigned using the onboarding wizard.

The default value is ON.

Support

In the support section the following settings can be configured:

Use default supplied email address.

This setting allows admins to have full control over where their support emails are sent. Emails that are sent to support using the Skedulo mobile app are pre-addressed with the address defined here. Switching this setting OFF allows admins to insert their company's support email address so that their resources can send support requests directly to their organization's internal IT team. Also, see The Skedulo Mobile App: Settings (Feedback support).

Note: This feature is only available using the Skedulo mobile app.

The default value is ON (i.e., emails are pre-addressed to support@skedulo.com).

Calendar

In the calendar section the following settings can be configured:

Exclude Pending Dispatch allocations in iCal.

By default, a calendar event (or iCal event) is posted before a job gets dispatched. However, some organizations prefer to have their calendar synchronize after the job has been dispatched to their resource(s). When this option is enabled, iCal events will be generated on dispatch only. Also, see The Skedulo Mobile App: iCalendar (iCal).

The default value is OFF.

Enable creation of Salesforce Events for Skedulo Jobs.

When enabled, the system will synchronize jobs created in Skedulo with the Salesforce calendar.

The default value is OFF.

Figure 1. The admin settings for general.