There will be times when a job will need to be canceled or rescheduled. Mostly this will be performed by the scheduler, but when permitted (using admin settings), a resource may cancel jobs as well.
A scheduler can cancel a job at any time during its workflow. To cancel a job, perform the following:
Go to the job's details (tip: from the scheduling console or swimlanes, click on the job name).
In the job header, click on the additional menu button (the three dots icon) and choose "Cancel Job."
A confirmation pop-up will ask "Are you sure you want to cancel this job?" Click OK to continue.
The job will now be locked, its job status will change to "Cancelled." A cancelation notification appears at the top-right of the console.
Note
Once a job is canceled, it cannot be restored.
To free up resources (from a canceled job), there is an admin setting named "Remove allocated resources when a job is canceled."
When enabled, the job allocation status will change to "Deleted." The job card will be removed from the job details swimlane and the resource is free to be allocated to another job for this time slot.
When disabled, the job allocation statuses will remain unchanged. The job card remains in place on the job details swimlane, and the resource will not be recommended for another job for this time slot (using the "Suggest" feature).
Tip
It is also possible to cancel a job from the jobs calendar and jobs console.
A job's details showing its status as canceled/deleted. Note the cancellation message and removal of the job card from the swimlane.
Tip
Resources can be notified when a job is canceled by a scheduler. There is an admin setting named "Enable automatic resource notifications when a job changes" (currently a Beta feature). Once enabled, Skedulo will send a cancellation notification to the end user's mobile device.
Also, see
The Skedulo Mobile App: Cancel Job, Job Details (Job-Related Messages), Jobs Calendar, The Jobs Console, and Admin Settings: Workflow.
There are several ways to reschedule a job. They are listed below.
Go to the job's details (tip: from the scheduling console or swimlanes, click on the job name).
At the bottom-left of the view, locate the start date and start time.
Change the allocated time and date to suit your new schedule.
Click "Save."
Go to the jobs calendar and locate the job card to be rescheduled.
Drag-and-drop the job card on a different date.
Also, see
If the job has already been dispatched, you can still adjust the start time. To adjust the start time either perform the same actions as in the previous example or using your mouse, grab and move the job card in the swimlane.
Changing the date and time of a job in a recurring schedule results in a pop-up message stating that the job "is part of recurring schedule RS-..... Would you like to apply these changes to all the following jobs in the series?"If you only wish to reschedule this one job, then your answer should be "No."
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