This section allows admins to view and configure the general settings for the Skedulo web app.
Tip
Access to the admin settings is provided via the user profile button (at the top-right of the console).
In the access section the following settings can be configured:
Restrict resources from logging into the web app.
When access restrictions are enabled, users solely assigned to the role of "resource" will not be able to log into the web app; instead "Log into the mobile app" will be displayed.
Roles are assigned using the onboarding wizard.
The default value is ON.
In the support section the following settings can be configured:
Use default supplied email address.
This setting allows admins to have full control over where their support emails are sent. Emails that are sent to support using the Skedulo mobile app are pre-addressed with the address defined here. Switching this setting OFF allows admins to insert their company's support email address so that their resources can send support requests directly to their organization's internal IT team. Also, see The Skedulo Mobile App: Settings (Feedback support).
Note: This feature is only available using the Skedulo mobile app.
The default value is ON (i.e., emails are pre-addressed to support@skedulo.com).
In the calendar section the following settings can be configured:
Exclude Pending Dispatch allocations in iCal.
By default, a calendar event (or iCal event) is posted before a job gets dispatched. However, some organizations prefer to have their calendars synchronize after the job has been dispatched to their resource(s). When this option is enabled, iCal events will be generated on dispatch only. Also, see The Skedulo Mobile App: iCalendar (iCal).
The default value is OFF.
Enable creation of Salesforce Events for Skedulo Jobs.
When enabled, the system will synchronize jobs created in Skedulo with the Salesforce calendar.
The default value is OFF.
You can enable the following settings under Swimlanes:
Enable Working Hours.
Once enabled, the swimlanes will only show time slots for the working hours that have been defined. The current working hours are configured in the swimlane settings (the drop-down menu (or three dots) at the right of the swimlanes' action bar). Also, see Horizontal Swimlane: Swimlane Settings.
The default value is OFF.
You can configure the following settings under Shifts:
Enable Shifts.
When this setting is on, schedulers will be able to create shifts and allocate resources to them. Also, see Shifts.
The default value is OFF.
Filter displayed shifts by region.
Once enabled, a filter can be applied (in the swimlanes or job details) to display shifts based on their region (a configurable field on the shift card). Also, see Shifts.
The default value is OFF.
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