To use the Skedulo mobile app, you must first log in and authenticate your CRM credentials. Your CRM administrator can provide you with the necessary credentials (your userid and password).
Both your username and user profile are created, stored and maintained on your organization's CRM (using Salesforce for instance). If you have a problem with your username or user profile contact your CRM administrator, they can help you solve any problem.
If you have forgotten your CRM password, you can refer to the following article to help you retrieve it from your organization's CRM: The Skedulo Mobile App: Reset a User Password.
If you do not yet use a team name to log in to Skedulo, tap on "Log in with Salesforce" to log into the Skedulo web app. Alternative options are available via the "More options" button (e.g., Sandboxes).