6. The Skedulo Mobile App: App Linking – Skedulo

Overview

App linking provides customers with a way to app link or deep-link into the Skedulo mobile app using the skedulox:// protocol. See table 1 below.

It also provides a way to link out of the Skedulo app as well (using protocols such as salesforce://). See The Skedulo mobile app Salesforce objects and Salesforce protocol URIs.

When a resource taps on a skedulox:// URI from another mobile application (and the resource's current session is valid), Skedulo will redirect it to the specified internal page.

If the session is invalid, Skedulo will allow the resource to log into the app before redirecting them to the internal page specified in the link.

URIs with Dynamic Data

Dynamic data is bolded in the URI and must be replaced with the relevant data before use, e.g., skedulox://customform/product.

The Skedulo mobile app page types and their skedulox protocol URIs

Type	URI	Comments
Agenda	`skedulox://agenda`	Opens Skedulo on the agenda page.
Notifications	`skedulox://notifications`	Opens Skedulo on the notifications page.
Chatter	`skedulox://chatter`	Opens Skedulo on the Chatter page (social chat).
Custom form	`skedulox://customform`	Opens custom forms list.
Custom form	`skedulox://customform/{` `customFormToOpen}`	Opens Skedulo on the specified resource level custom form. To open a custom form specify the custom form name in the URI. The existing form will close, and the new form will open. Dynamic data is bolded in the URI and must be replaced with the relevant data before use, e.g., `skedulox://customform/product` If no form name is supplied or a form of that name doesn't exist the resource level custom forms list is shown. Note: Currently, we only support resource-level custom forms (not jobs).
Job	`skedulox://job/{jobId}`	Opens Skedulo on the job details page of the specified job. To open the details of a job, pass the job id, e.g., `skedulox://job/jA403jdJD2134dD` Dynamic data is bolded in the URI and must be replaced with the relevant data before use, e.g., `skedulox://job/jA403jdJD2134dD`
Job Custom Form	`skedulox://job/{jobId}?customformlabel={formname}`	Added in v1.31.0 Opens Skedulo to the specified custom form on a specified job. To open the form pass the Job ID and the custom form name, e.g., `skedulox://job/jA403jdJD2134dD?customformlabel=Custom%20Form` If the form label is not found, only the job screen will open.
Job Details	`skedulox://jobdetails/{jobId}`	Opens Skedulo job details.
Offers	`skedulox://offers`	Opens Skedulo offers.
Shift	`skedulox://shift`	Opens Skedulo shift.
Shift	`skedulox://shift/{shiftId}`	Opens Skedulo shift.
Team name	`skedulox://team/{teamname}`	Added in v1.18.0 Opens up Skedulo and if the user is not logged in it will auto-select the team name and prompt for login if valid. Dynamic data is bolded in the URI and must be replaced with the relevant data before use, e.g., "skedulox://team/alpha" If no team name is supplied or the team name lookup fails the enter team name screen is shown.

The Skedulo mobile app Salesforce objects and Salesforce protocol URIs

Type

URI

Comments

Salesforce

salesforce://<id>

salesforce://sObject/<id>/<action>

salesforce1://<id>

salesforce1://sObject<id>/<action>

Opens in Salesforce app.

Salesforce web

salesforceweb://<id>

URI will open the external browser app with an authenticated session to the object.

Accessing the Job ID from within a Visualforce page

In the Skedulo mobile app, the Job ID can be retrieved within a linked Visualforce page by accessing the query string parameters.

Troubleshooting App Linking Issues

Table 31. App linking errors.

Error Type

Message

Comments

Too many requests

Your organization has run out of requests on its remote system. Please contact your administrator.

What is the limit? How do I get it increased?

This particular limit is linked the number of apex callouts (a rolling 24-hour limit) and can be impacted by any callout in your org—so it is always going to be unique for your setup. Your Salesforce admin can negotiate with Salesforce to have it increased. Potentially, you can also look at optimizing your configurations and customizations for greater efficiency (to reduce the load).

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