Skedulo Booking Application Release Notes v22.26.0

We have enhanced the Profanity Checker feature from this version of the booking application. The bookings with profane words are now put on hold for assessment and review before they can proceed to the next stage in the booking process.

The notification message about the appointment being on hold is displayed on the confirmation page without the QR code. A notification email or SMS about the booking being On Hold, Approved, and Rejected is also sent to the users depending upon their communication preference to let them know the status of their appointment.

The current confirmation flow is used to send the approved email and SMS notification. However, to send out email and SMS notifications for the on-hold appointments, a new email and SMS template has been created. Please add the following message keys to enable them in your environment:

Message Keys	Suggested Value	Details
template.email.onhold.title	Booking on hold
template.email.onhold.introduction	Hello {firstName}, We want to inform you that ...
template.email.onhold.subject	Booking on hold	-
template.sms.onhold	Hi {firstName}, your booking created for ...	-

Additionally, to send out email and SMS notifications for the rejected appointments, a new email and SMS template has been created. Please add the following message keys to enable them in your environment:

Message Keys	Suggested Value	Booking Application
template.email.reject.title	Booking rejected
template.email.reject.introduction	Hello {firstName}, We would like to inform you that...
template.email.reject.subject	Booking rejected	-
template.sms.reject	Hi {firstName}, your booking created for ...	-

The location search result page now displays the total number of locations found in the search result so the users are informed about the tentative number of health centers that can offer the required service as shown below:
                                                     

The following new message key that supports markdown rendering has been added in Salesforce to add this capability: 

We have added firstName and lastName in the input parameters in /resyncBookings endpoint. Please find the sample request payload with the new parameters below:

[
    {
        "confirmationCode": "fb3u177equ",
        "firstName": "tester",
        "lastName": "skedulo"
    }
]

Please note that the /resyncBookings is only applicable to the individual bookings and primary contact details of small group bookings. It does not support the primary contact details of large group bookings yet. 

We have added a new secure API endpoint /bookings/updateApprovalStatus to either approve or reject the booking with profanity upon assessment. The details of this API are given below: 

• Endpoint: /secure/bookings/updateApprovalStatus

• Method: POST

• Schema:

  {
    "confirmationCodes": ["8zfxxomqa9"],
    "status": "pending allocation" 
  }

• Scope: booking:update:profanity (This scope is a part of skedbg role).

For the approved bookings, the status should be Pending Allocation and the endpoint will send out a notification with a Booking confirmation template.

For the rejected bookings, the status should be Rejected and the endpoint will send out a notification with the Reject template.

Please note that only one confirmation code can be requested in one API call.