Service Delivery Record creation does not look at the Quantity field on the Job Service Item (JSI) if the delivery method is Scheduled Time.
Lumary create Service Delivery Records (SDR) and they always use Quantity no matter what the Delivery method is. The Quantity on the SDR is created by the following logic:
If Delivery method is 'Fixed Quantity' -> use JSI's Quantity
If Delivery method is 'Scheduled Time' -> use Job's Start/Finish
If Delivery method is 'Worker's Actual Time' -> use Job Allocation's Time In Progress & Time Completed
Quantity defaults to Quantity 1 for a Schedule Time delivery method.
If same Job from step 1 is edited the Roster Management Console and delivery type updated to Fixed Quantity of 3, it also updated the Quantity on the JSI, upon editing the Job back to `Schedule Time` it retains the Quantity of 3.
For Healthcare Package, Quantity for Schedule Time is calculated based upon the setting called Job_Duration_Block. And the quantity will be rounded up to the nearest block. For example: If the setting is 15, Job Duration is 36 minutes, then the quantity is 0.5. If Job Duration is 38 minutes, then quantity is 0.75.
How to access the setting:
1. Go to "Setup"
2. In the search box, input "Custom Settings"
3. Find the "Skedulo Configs" setting
4. Find the "Job_Duration_Block" setting
Quantity for Schedule Time is calculated based upon this setting.
+ Possible Value: a number with 0 decimal place
+ Default Value: 1