AUHC Custom Setting: SC_Contracted_Hours_Handler

Context:

This setting is to specify the class name will be called to calculate the Contracted Hours.
If the setting value is 'ServiceContractHours', system will get the contract hours map via the function getServiceContractHourMap.
Otherwise, the system will invoke the getSiteServiceContractedHours and getSiteServiceMaxDailyTotal methods from the specified class.
- function getSiteServiceContractedHours is to get service's contracted hours
- function getSiteServiceMaxDailyTotal is to get daily total of service.

How to access the setting:

1. Go to "Setup"

2. In the search box, input "Custom Settings"

3. Find the "Skedulo Configs" setting

4. Find the "SC_Contracted_Hours_Handler" setting

Description:

Define how the Contracted Hours is calculated. Possible values: 1) "ServiceContractHours": calculate from Service Contracted Hours object 2) "ExternalClassName": the external class name which handle the contracted hours calculation

Value: text

Possible values: ServiceContractHours, ExternalClassName