AUHC Custom Setting: Tag_Expired_Template

Context: 

As a scheduler, I would like the system to automatically notify resources when their tags are set to expire, so our staff can take action to keep their working requirements up to date.

This notification should be sent at three different intervals - 6 weeks, 4 weeks and 2 weeks, to remind the staff member their tag is set to expire. A final notification should be sent when the tag has expired.

Requirement:
Would like to have a custom setting to control what intervals the notification is sent. Notifications to respect the resources notification preference (i.e. SMS, Push notification)
Would like a custom setting to control what is sent to the resource;

• Reminder push notifications

• Tag expired push notification

As a resource, I should receive a series of notifications when I have a tag that is due to expire in line with the settings specified in the custom settings.

Settings in Skedulo config: Enable_Tag_Expiration_Reminding, Tag_Expiration_Reminding_Weeks, Tag_Expired_Template, Tag_Reminder_Template

How to access the setting:

1. Go to "Setup"

2. In the search box, input "Custom Settings"

3. Find the "Skedulo Configs" setting

4. Find the "Tag_Expired_Template" setting 

Descriptions:

Defining the template to send to resources when their tags are expired. Add {tag_list} to display the tag names.

Value:

+ Possible Value: 

+ Default Value: Your tags were expired: {tag_list}.

Example:

To trigger tag expiration check from current time (for testing purpose), please execute this code in Dev console: