Context:
After adding a new Availability type to the Availability object, please remember to add it to the Skedulo Shift Type Setting also.
For end-to-end processes to work correctly, all Availability lists must contain the same list of items
How to access the setting:
1. Go to "Setup"
2. In the search box, input "Custom Settings"
3. Find the "Skedulo Shift Type Setting" setting > Click Manage
4. Find the "Availabilities" view
Value:
Clicking New button to add new Availability:
This is the page you can input the properties of the new Availability
+ Possible Value :
Important fields:
| Field | Function |
| Name | Name of the availability setting |
| Category |
The console you want this availability to be displayed Please review the table below for more details |
| Is Available |
Tick if this is an Availability Untick if this is an Unavailability |
| Shift Type | The actual availability name that you will see in the consoles |
| Background Color |
Control the dot's color you see in the consoles |
Configure the ‘Category’ field as the following for the individual consoles
| Console | Category |
| Resource Roster Console | availability |
| Resource Calendar | availability |
| Client Availability Console | clientAvailability |
| Service Management Console (Site) | clientAvailability |
| Service Management Console (Resource) | availability |
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