Knowledge Base
Quick Start
- Logging into the Skedulo Web App
- Glossary
- Preparation for running the Onboarding Wizard for a new Salesforce organization
- Quick-start 1: The Onboarding Wizard
- Quick-start 2: How to Set Up Resources
- Quick-start 3: Creating Jobs
Administrator Configuration and Settings
- How to Grant Login Access to a Skedulo Agent
- User Management
- Adding New Resources
- Adding a Profile Image
- Deactivate Users
- User Licensing Salesforce/Skedulo
New Scheduling Web App
- 1. Scheduling Console
- 1.1 Jobs Calendar
- 1.2 Create Job
- 1.3 Quick Create Job
- 1.4 Using Job Cards
- 1.5 Status Panel
Independent Platform
- Initial Setup (Independent Platform)
- Onboarding Wizard (Independent Platform)
- Logging into the Skedulo Web App (Independent Platform)
- Admin Settings: Workflow (Independent Platform)
- Admin Settings: Users (Independent Platform)
- Admin Settings: Custom Objects and Fields (Independent Platform)
The Skedulo Mobile App
- 1. The Skedulo Mobile App: Introduction
- 1.1 The Skedulo Mobile App: Device Compatibility
- 2. The Skedulo Mobile App: Log in
- 2.1 The Skedulo Mobile App: Forgot Team Name
- 2.2 The Skedulo Mobile App: Forgot User Password
- 2.3 The Skedulo Mobile App: Log in Using a Salesforce Username
Classic Web App
- 1. Scheduling Console (Classic)
- 1.1 Console Swimlanes (Classic)
- 1.2 Console Map (Classic)
- 2. Job Management (Classic)
- 2.1 The Job List (Classic)
- 2.2 Create Job (Classic)
Troubleshooting & Known Issues
- Technical Support Plans & SLAs
- Known Skedulo Mobile app Issue - Crashing on iOS 13.1.2
- Help Desk: Support Requests
- Sync Errors
- Notification Failure
- Condenser Script Execution Error